Your privacy is important to us

INNATE Swiss SA recognizes the importance of personal data and treats it with due diligence. The purpose of this statement is therefore to inform you about what personal data is collected during the use of our website, when it is stored and how it is processed in compliance with the legal data protection provisions applicable from time to time.

 

WHO PROCESSES YOUR DATA?

Data controller

The Data Controller is INNATE Swiss SA, VAT No. CHE-378,791,719, whose contact details are as follows:

  1. Registered office: Via Luganetto 4, Viganello (TI), 6962, Switzerland;
  2. Operational headquarters: Via Luganetto 4, Viganello (TI), 6962, Switzerland;
  3. E-mail address: info@innea-aesthetics.com

Other parties to whom your data may be disclosed

INNATE Swiss SA shares personal data with third parties only when and to the extent that it is legally authorized to do so. When we share such data with third parties, we are committed to protecting it and adhering to our standards of data protection, confidentiality and security.

Personal data may be transferred to:

  • Other companies affiliated with INNATE Swiss SA: We may share personal data with companies affiliated with INNATE Swiss SA and store it on their servers as necessary for administrative purposes and to provide professional services to/for our clients;
  • Third parties providing IT services: INNATE Swiss AG uses third parties to support the Company in providing its services and to manage and administer IT systems in Switzerland and abroad;
  • Third parties that support INNATE Swiss SA in other ways: personal data may also be shared with other third parties that provide services, such as suppliers and business partners that assist the Company in providing goods, services or information, but also in supporting and making business development activities more effective;
  • Personal data may also be shared with law enforcement or other government and regulatory agencies or other third parties as required by applicable laws or regulations;
  • Occasionally INNATE Swiss SA may receive requests from authorized third parties to obtain disclosure of personal data, such as to verify compliance with applicable laws and regulations, to investigate an alleged crime, or to establish, exercise or defend legal rights. The Company will fulfill requests for access to personal data only if authorized to do so in accordance with laws and regulations.

Personal information is not further shared with companies affiliated with INNATE Swiss SA for secondary or unrelated purposes, nor is it shared with third parties other than those described in this Privacy Policy. In the event that such information might be shared, prior permission will be sought from the visitor(s).

2. WHAT TYPES OF DATA DO WE COLLECT?

The Site offers users the opportunity to voluntarily provide personal information, to request information and/or establish relationships with the Company, through:

  • sending e-mails, providing the Holder with one's e-mail address as well as any other data voluntarily provided by the user through his/her e-mail;
  • through filling in the fields in the "Contact" area, providing the Controller with your e-mail address, first and last name and profession/type of business.

In addition, we collect the following data through the services you use:

  • Technical data:this category of data includes IP addresses or domain names of the computers used by users who connect to the Site, the addresses in URI(Uniform Resource Identifier) notation of the resources requested, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's Operating system and computer environment. These data are used only for statistical information (so they are anonymous), to check the proper functioning of the site and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this eventuality, data on web contacts do not persist for more than 7 days;
  • Data collected using cookies or similar technologies:for more information on the point, please visit the "Cookie Policy".

3. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?

The personal data you provide through the Site will be processed for the pursuit of the following purposes:

  • for purposes strictly related to and/or necessary for the fulfillment of requests made from time to time by you through the Site by e-mail or other means of communication;
  • to communicate with the user;
  • to provide the user with information and advice on its products;
  • to prepare and/or execute contracts with the user, draft offers for new products, provide the user with its services and fulfill mutual contractual obligations;
  • to ensure compliance with legal obligations, regulations and community standards;

The creation of personalized user profiles is excluded.

Should it use the user's data for purposes other than those stated in this statement, Allianz Trade in Switzerland will inform the user of the purpose in question and, if necessary, seek the user's permission.

4. HOW LONG DO WE KEEP YOUR DATA?

We retain processed personal data for as long as necessary for the purposes for which it was collected and described above (including as required by applicable laws or regulations). In the absence of specific legal, regulatory or contractual requirements, the basic retention period for records and other documentary evidence created during the provision of services is 10 years.

5. HOW CAN YOU EXERCISE YOUR RIGHTS?

INNATE Swiss SA is committed to avoiding the collection of excessive or irrelevant data. If you believe that we have collected excessive information, please contact us to report any concerns.

  • Access to Personal Data: You have the right to access the personal data we hold about you. This right may be exercised by sending us an e-mail. We are committed to responding to inquiries in a timely manner and, in any case, within the time limits prescribed by law.
  • Updating Personal Data: To update personal data submitted to INNATE Swiss SA, you may send us an emailor, if appropriate, contact us via the "Contact Us" page of the website.
  • Revocation of Consent: In cases where we process personal data based solely on consent, users have the right to revoke consent at any time. To revoke consent to process your personal data, please send us an e-mail.
  • Deletion/deletionof personal data: You have the right to request that INNATE Swiss SA delete your personal data if there are no legal or regulatory obligations that require INNATE Swiss SA to retain it (e.g. retention obligations). To request deletion of your personal data, please send an e-mailpreferably along with proof of identity and the reasons why you would like the data deleted.
  • Right to complain to a supervisory authority: You have the right to appeal to a data protection supervisory authority if you believe that the processing of your personal data violates the applicable data protection law.
  • For Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern, Tel: +41 (0)58 462 43 95 (https://www.edoeb.admin.ch/edoeb/it/home.html).
  • Other data subject rights: In addition to the above rights, you may have other rights in relation to the personal data we hold, such as the right to restrict or object to our processing of personal data and the right to data portability. If you wish to exercise these rights, please send an e-mail.

6. HOW DO WE ENSURE THE PROTECTION OF YOUR DATA?

Your personal data are processed by the entities mentioned in 1, in accordance with the provisions of the current legislation. In particular, to ensure the security of your data taking into account the state of the art and implementation costs, as well as the nature, object, context and purpose of the processing, as well as the risk of varying likelihood and severity to the rights and freedoms of our users, we have taken appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

7. AMENDMENTS TO THIS POLICY

INNATE Swiss SA reserves the right to change or amend this Privacy Policy at any time by posting an updated version here. The current version of the policy will be accessible on this website. This Privacy Policy was last updated on June 20, 2025.